POLICIES

ENVIRONMENTAL STATEMENT

At Yazzy's Yummies we are committed to caring for our environment, which is why we have taken the time to establish the following environmental statement:

Our Products

  • Our entire product range uses only 100% natural ingredients avoiding ingredients such as Palm Oil, which is not only healthier for the animals consuming our food, but better for the environment.

  • We make an effort to source as many of our ingredients in as minimal packaging as possible, purchasing loose carrots, bananas etc in order to reduce our 'single use packaging' and carbon foot print.

  • Our packaging is made from Cellulose not plastic to minimise our environmental impact.

  • We bake to order for our stockists to avoid food wastage.

  • When sourcing packaging we make sure to consider the environment and the impact our packaging may have. As a result our products are delivered to your door in pre-loved clean packaging. We don't believe in single use, even when it comes to packaging, therefore you wont get bespoke boxes or single use fancy tissue papers in the boxes. We hand stamp our logo on the boxes instead of using stickers, again to minimise our environmental impact. It's raw packaging and it's what we are about.

Our Business

  • We are careful to contract our electricity with energy companies that are investing heavily in reducing carbon emissions and producing clean energy. 

  • Our food waste is composted or sent to the local council. The broken down food creates a rich, organic natural fertiliser which is used on farmland across Oxfordshire. It’s greener, better for the soil, and cheaper for the farmers than the alternatives available. The process also creates lots of gas which is turned into electricity. The plant in Crowmarsh Gifford makes nearly enough to power a town the size of Wallingford and Radley put together!

  • We try not to make single trips where possible. For example we try to tie in going to the Post Office with going to get our ingredients in the same trips. This is to help reduce our carbon footprint.

  • We are constantly reviewing our operations to look for areas for improvement.

  • Unless specifically requested by customers, order invoices are sent via email and PayPal to prevent paper and ink waste.

  • We pay extra to have our business cards made from recycled card and using natural colourings.

  • We are always looking at trying new ways to avoid single use packagings etc. For example:

    • we use Eco friendly dishwashing tablets which come in a cardboard box and no plastic 

    • buy large bottles of washing up liquid which overall reduces our plastic 

    • use natural loofah and coconut husk for the washing up

    • avoid kitchen towels - instead using washable cloths 

    • use hand towels not rolls of single use towels

    • our washing powder comes in a bulk cardboard box

    • I make my own moisturiser and deoderant.

    • Our 3D printer which prints our cutters uses plant based 'plastic'

    • The list goes on...

RETURNS POLICY

If you, or your pet, are not fully satisfied with the products you have purchased directly from Yazzy's Yummies or if you have simply changed your mind, you can return your items to us for free. This includes the following:

  • items that do not correspond with the description on our website

  • items that are not the items you ordered

  • items damaged upon delivery

 

You must notify us of your intention to return your order. You have up to 14 days after the date on which the product is delivered to you to notify us. The item must be returned a maximum of 28 days after the product is delivered to you.

 

Please email us at contact@yazzysyummies.co.uk where we will endeavour to help resolve your issue.


We will advise you of the best way to send your item back to us. Returns are to be sent to the following address:

Yazzy's Yummies​

45 The Avenue,

Didcot

OX11 6AW

Please note, that you must provide proof of purchase. 


This Returns Policy does not affect your statutory rights.

PRIVACY POLICY

At Yazzy’s Yummies, we are fully committed to maintaining the trust of our customers and visitors to our website. We are only in the business of making and selling delicious treats for your pet and do not sell, rent or trade any of your information with other companies for any reason. We are GDPR compliant.

 

In our privacy policy, we provide detailed information on how we capture your personal information, why and when we collect personal information, how we use it, and how you can access it. If you would like a full copy of our Privacy Policy please feel free to contact us.

 

Who are we:

Yazzy’s Yummies Ltd, “Yazzy’s Yummies”, company number 11577559

Email:     contact@yazzysyummies.co.uk

 

PAYMENT METHODS

PAYPAL

Credit / Debit Cards

CUSTOMER SERVICE

FOLLOW OUR PAWPRINTS

  • Instagram
  • Facebook Social Icon
JOIN OUR FURRY COMMUNITY

©2019 by Yazzy's Yummies. Proudly created with WIX.COM

0
  • Instagram
  • Facebook Social Icon